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Privacy Policy

A legal disclaimer

Bevel Performance Lab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, register for our services, or otherwise interact with us, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

  • Identity & Contact Information: Full name, phone number, email address, mailing address.

  • Demographic Information: Age, gender, fitness goals (if applicable).

  • Technical Data: IP address, browser type, device information, and website usage data via cookies or analytics tools.

  • Health or Fitness Information: Only when voluntarily provided (e.g., during program signup or consultation).

  • Payment Information: Collected through secure third-party providers (we do not store card details).

  • Marketing Preferences: Your choices regarding newsletters, SMS alerts, etc.

2. How We Collect Information

  • Through our website forms (e.g., contact, sign-up, appointment bookings)

  • When you register for classes, personal training, or subscribe to our newsletter

  • From cookies and similar technologies (Google Analytics, Facebook Pixel)

  • From communication through email, WhatsApp, or phone calls

3. How We Use Your Information

We use your personal data to:
 

  • Provide our Gym, Pilates, and Sport Massage Services

  • Respond to inquiries and customer support requests

  • Send updates, promotions, and newsletters (only with your consent)

  • Improve our website and services through analytics

  • Manage billing and payment

  • Comply with legal obligations

4. Disclosure of Information

We may share your personal data with:

  • Service providers: e.g., website hosts, marketing platforms (Meta, Google)

  • Payment gateways: for secure transaction processing

  • Regulatory authorities: if required by law or for legal processes

    We do not sell or rent your data to third parties.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights Under PDPA

You have the right to:

  • Access and correct your personal data

  • Withdraw consent at any time

  • Request deletion or restriction of your data (subject to certain exceptions)

  • File a complaint with the Malaysian Personal Data Protection Department (JPDP)

To exercise these rights, email us at admin@bevelperformance.com.

7. Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience

  • Track site performance and user behavior

  • Serve targeted ads through platforms like Google Ads and Meta Ads

You can modify cookie settings in your browser at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please read their privacy policies separately.

9. Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes it was collected for, or as required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest revision date.

11. Contact Us

If you have questions or concerns about this policy or your data, please contact:

📧  admin@bevelperformance.com
📞 012-671-7997
🏢 Bevel Performance Lab, No. 83-2 & 85-2, Jalan SS15/4C, 47500 Subang Jaya, Selangor, Malaysia

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